09
Sep
2025
Wyze plug unresponsive. Tried restarting the the app, and then my phone.
Wyze plug unresponsive However I don’t want to waste energy and have my outdoor lights on all night. I'm not receiving Wyze Band notifications on my Android device. Specifically: the LED is solid Sadly you are so correct. com ORIGINAL POST: Good morning, You can power cycle Wyze Cam V3 when it’s unresponsive or when it fails to connect to the network. The led is yellow solid and nothing I just unboxed our new 2-pack of Wyze plugs that arrived today. But if you’re struggling to connect it to Alexa There’s no need to worry. krcoulter January 24, 2021, 4:23am 2. if the total duration it was on during the hour was 20 minutes, then the hour would It finds the thermostat but then give a device unresponsive even though it works with the Wyze app. I have several Cam v3 models. Ensure you’re using a solid 2. 4 GHz Wifi. I Just give Wyze Support a call and explain your situation. 18: 1771: December 7, 2021 Home ; Categories ; So I have had 2 wyze cams since the 16th of June, one camera started making clicking noises last night and is completely unresponsive now. 2. I had some problems with it and I removed it, intending to reconnect it. Alexa says I need to enable skills to control. App software glitches. Tried multiple reinsertion of the battery, over 20 times, with different delays to inserting the battery. One of the simplest reasons that your smart plug may not be responding to Alexa is that it is powered off. wyze. Both the Current Day and the Seven Day displays report no use even though these plugs have been activated with On/Off cycles twice Several, but not all, of my Wyze plug (Original Version) stopped reporting the Run Time. My older cameras from another manufacturer had this feature and it was Wyze Skill / Plug No Longer Responding from within Alexa. Setup stalls on “connecting this could take a minute”. First, I never could connect correctly through the app. Wyze Plug is compatible with Alexa, Google, and IFTTT integration which allows for voice control over all devices plugged in via Wyze Plug. from router logs, does not show connected to wireless update; did the I was simply responding to a prior post “you can shut off and reboot the cam in its settings why adding on the plug” tlhutch4. I have unlinked and re-linked the Wyze app to the Google Home app. A A place for Wyze customers to connect, share, and learn from others. I bought a cam pan through Amazon. The most common reasons why your Wyze plug isn’t connecting. 1)unplug camera 2)Eject memory card 3) Plug camera back in 4) wait to get pic on Wyze app with said camera 5) insert memory card back in Both of my wyze plugs have stopped working in the Alexa app? I’ve disabled and re enabled and they still don’t work? I can still control them in the wyze app. Factory reset the outdoor plug. 12: 1050: November 4, 2021 Alexa Echo - Failure on Wyze skill. The outdoor plug has an overload protection that automatically cuts off the power at 20A. 206. I have tried both bands 2&5 on my wifi access point. The problem Your Wyze Plug is plugged into a power outlet, but it doesn't appear to have power. I tried to turn off the headphones, but none of the buttons on the headphones respond now and the solid blue light I have a Wyze plug, model WLPP1 and NOTHING makes it forget how it was previously programed. Check that no shared users are turning the plug off/on. If you’re still having trouble, contact Wyze customer support. It’s pretty much a known issue with older sensor units and Support has been responding well to the calls with Plug Wyze Base Station into a different power outlet. 1. Every room including garage, garage attic and house attic have Dots. bulb-color. Make sure your Bluetooth is turned on during set up. Inputting an incorrect Wi-Fi password during pairing. Of the 4 dead sensors, three show no flashes on battery insertion, one flashes twice. Couldn’t control them for several days. Also, make sure your Wi-Fi network is stable and has a strong signal. Try using a different Ethernet cable. I had my wyze cam doing a time lapse all day Someone gave me an original Wyze Plug (not with Bluetooth). Check Your Smart Plug has Power. After a month of use they both I have had the “Classic Wyze Plugs” integrated with Alexa for many months without issue. Is this a server issue? Mar '24. 1 Like JohnnyBoy928 January 18, 2021, 8:19pm As a WiFi device the Wyze Plug will have a lot of the same general caveats as the original Bulb. Services & Integrations. I’ve done this before and it worked. Support. Yesterday, I had a Can I use my Wyze plug with a 5GHz Wi-Fi network? No, Wyze plugs only work with 2. 11. Camera V3: After properly linking the V3 to Alexa, and the skill enabled, the “Alexa, show MyCamera” command could not work. Also the camera have problems to conect to the network RTSP Camera Controller Plug-in Rebroadcast Plug-in OpenCV Motion Detection Plug-in Then just add your RTSP login and the camera IP address (which will be in the format The most recent update worked on 7 out of my 10 cameras. Keep reading to find out: Wyze plug Several, but not all, of my Wyze plug (Original Version) stopped reporting the Run Time. 7 easy fixes to make your Wyze plug connect to your Wifi. Here are some; Trying to A power issue knocked all my wyze stuff offline, and most of the plugs came back after unplugging them for a few seconds. I tried a factory The only Wifi frequency band that Wyze plug works in. Deleted the Alexa app and reinstalled it. That said, if you are having setup troubles, make sure none of these things are interfering: To start, if you are on iOS 13, confirm that you are using the most recent version. If you are NOT, please switch to the power cable and wall plug that came with the camera to check if this resolves the issue. I got back on my network brought up the wyze app and no plug. Just Hello Wyze, My Wyze Plug is not responding since yesterday. Name the Wemo device when prompted. 4 GHz networks at this time. Kenny, good to know and hear. I cannot even do a reset by holding the button on the bottom. 22: Android: Entry Sensor v2: Cannot add device: App 2. So I’m actively moving away from HomeBridge and to native HomeKit devices. 139 When I turned everything back on, all of my devices (2019 Wyze bulbs, Wyze color bulbs bought in 2020, Wyze color bulbs bought in 2024, Wyze indoor plugs from 2019 and 2020, Wyze outdoor plugs bought in 2024, and Wyze smart switches bought in 2023) came back on and started working immediately EXCEPT for the four Wyze bulbs from 2019. Open the Wemo app on your mobile device. 4GHz Wi-Fi networks. First, ensure that the plug is properly connected to a power source and that the outlet is functional. Wyze Plug not responding to time change. If this has happened to you, please reach out to Wyze Customer Support. For the most part, everything still works but the button on the actual Wyze Forum Floodlight Cam v2 disconnecting daily, also unresponsive to restart. In Seattle (depending on winter or summer) dusk can start anywhere from 5pm to 10pm so I like the auto sensor but would be nice to turn off at say 2am and then come back on 2hours before dawn. Specifically: the LED is solid Another unhappy camper here. Every time I’d set it up, it would show that it was connected in the app, but would continue to slowly blink blue like it was looking for a Wi-Fi connection. Your Wyze devices are showing as unresponsive in the Amazon Alexa app. One of the bulbs is completely disconnected from power but still shows online in app and equally unresponsive. Setting up your Wyze Bulb on a Multi-Way Switch; How to factory reset your Wyze Bulb Problem. Can I reset my Wyze plug without using the app? I received a couple more Wyze Cam V2 yesterday. It has worked for months flawlessly on Alexa. 1472 on two of my Cam V2. Alexa - Server is unresponsive. It’s the tech equivalent of taking a deep breath and i have the same issue with my older Wyze cameras. It just stops working for no apparent reason. In the Wyze app, check that they're online. And this is just the beginning Why is my Wyze plug not connecting? Your Wyze plug isn’t connecting because you’re not using 2. Very weird, however, when something that was working suddenly stops working. I came into the room and there’s a reasonably loud ticking noise – kind of like the tick-tock of an old-school wall clock. This Wyze device does not support 5 GHz Wi-Fi connections. Ensure the cable that is connected to the keypad and indoor assembly is plugged in correctly and securely. I hope to hear something Monday. If the Alexa Device is Unresponsive, Check your home Wi-Fi network. Alexa device such as the Echo Show and Fire Tablet will finally says “the Camera is not responding”. Nice thing about Alexa, is the voice on and off. All function with my Wyze app but not Alexa. Outdoor plugs, schedule works on 1 plug I bought a cam pan through Amazon. Note: This will only update your device's name in the Alexa app, and will not change the Wyze app. I brought it in to warm it up a bit yesterday (when I really did need it working outside) I got my Wyze Headphones yesterday and after fully charging them, I tried to pair them with my phone. Power & Lighting Wyze Plug not responding to time change. I use the App and set my Wyze Outdoor plug for lighting to turn on at dusk and off at dawn. Then after an FW update to 4. Beta. Wyze Plug Not Connecting To WiFi (How To Fix It Easy) Wyze Camera Not Working (Fix It Simple Steps) How To Power Cycle Wyze Wyze Plug Outdoor: Fixed an issue WCO: App not responding when clicking "Time Lapse" App 2. Manual Firmware Update Look under “Flash Firmware for Wyze Cam v2 & Wyze Cam Pan” The Wyze Plug needs to be unplugged and plugged back in for it to reconnect successfully. 1002 ( 64 GB cards ) and v3s on 4. All 5 devices are recognized by the Google Home app, however, only the outdoor are actually linked. Assign your plug an easily pronounceable name, such as “Garage plug” or “Living Room”. Wyze Plug Outdoor supports a total load up to 15A. Thus they are of considerable interest to home automation enthusiasts now and Wyze plug not responding. support, android-and-ios, floodlight-v2. One of two As a WiFi device the Wyze Plug will have a lot of the same general caveats as the original Bulb. 39: 3021: October 19, 2024 Time Zone for Wyze Plugs I was thinking the MAC address that Wyze used to mask over the OEM MAC address disappeared after 1433 or 1472 firmware flush. 🤷🏻♂️. ANOTHER UPDATE: Wyze Plug firmware 1. I have tried rebooting: Wyze plug, my android phone, my router and cable modem. I checked it at the end of the day and it was still operating just fine so I asked it to take a picture. 4GHz Wi-Fi network. If you are connected to a 5Ghz band, the setup process will result in a white blank screen and, at least in my case, my phone becomes unresponsive for awhile. Other postings about this issue tell me I should use my 2. Can confirm this just worked for me! Unplug the device from the outlet, then plug it back in. Today I tryed to conect 3 times, I shuted down the camera through the app and then I uninstall from the app and from that point, the camera doesn’t work. , what you have your Wyze Navigate to the Home tab of the Wyze app, tap Automations. There’s hardware limitations, so I’m not sure how likely it is that Wyze will change this (it’s also marked as “maybe later”). The app crashes I am at wits end. I cleared the cache in the app and plugs now follow the rules. Follow the troubleshooting steps (above) in this article to fix Wyze smart plugs won’t connect due to an incompatible network, router settings blocking new device addition, or server communication breakdown. 4: 482: March 12, 2023 Wyze Plug Can't Set Time of Day. Factory resetting the Wyze Plug could also help. Check the device's battery level. I have no cellular connection, only wi-fi. However, I am wondering if resetting them by a quick Unplug then re-plug is a good practice on some particular interval. I had (2) more newer Wyze smart plugs, so I deleted the old ones again in both apps and reinstalled and connected the Some regain function a day or two later but others are still unresponsive. Anyway, here goes: I’ve purchased a Wyze Smart Plug for the purpose of restarting one of my Wyze V3 cameras that is plugged into my new Wyze Smart Plug if the camera goes OFFLINE. power cable and wall plug that came packaged with the camera. My WiFi network has the same SSID for both 2. Specifically: the LED is solid yellow, disappearing for a split second roughly every 2 seconds. If I uninstall the App and reinstall it, will I lose Well a few days ago, an upgrade to the Wyze HomeBridge plugin messed up all my bulbs. Older one upgraded ok on the app, Newer wyze Cam Black upgrade on the app failed and was never able to connect after that. Was a pain. Please what else can I do to get it working again. Wyze Plug Not Connecting To WiFi (How To Fix It Easy) Wyze The remaining 3 became unresponsive. Having trouble with your Wyze Plug disconnecting? Follow these troubleshooting steps to figure out the best fix. 4 and 5 GHz, so my Android phone is undoubtedly using 5 GHz. 39: 3021: October 19, 2024 Time Zone for Wyze Plugs Well a few days ago, an upgrade to the Wyze HomeBridge plugin messed up all my bulbs. , what you have your Wyze Ok, I found it. My Wyze Plugs all went offline yesterday, for no apparent reason, blinking blue and being unresponsive - though I did reset my router, so WiFi was interrupted for a short time. I think Wyze can push a MAC patch through their server. After the fourth 9ne, ALL bulbs are showing online, controls work, but does nothing. I do the usual unplug power, wait and plug back in when that happens and did that this time. 4GHz network specifically for your Wyze plug to connect to. Add me to the list of folks with an upgraded Wyze Cam v2 who, after upgrading to the latest firmware (4. Any suggestions? ( I have deleted and reinstalled the Alexa app) I have 4 plugs on the Wyze App as well as 1 outdoor plug. If your Alexa device is unresponsive, it might be time to check your internet connection or your home Wi-Fi. You're using the Voice Commands for Alexa to control your Wyze devices, but they aren't working. 2: 45: November 10, 2024 Indoor Plug v2 - DST impact on Time of Day schedules. If it's still offline, move the outdoor plug closer to your router, then reset the plug again. Why is my Wyze Band screen going dark? Help! Alexa isn't responding to my Wyze Band commands. I unplugged it and plugged back in, but no change. nate001 December 28, 2018, 3:12pm 1. I’ve deleted it from both Wyze app and Alexa, I’ve done the reset a dozen times, deleted the Rule pertaining to it, I’ve held in the button on the end while it’s unplugged hoping to drain any remaining current/programing. Sometime today, I noticed they stopped working with either Alexa voice commands or when using the Alexa app on my phone. After I’ve turned it on and tried to update the . My Wyze Bulb won't turn on. This is annoying. 1)unplug camera 2)Eject memory card 3) Plug camera back in 4) wait to get pic on Wyze app with said camera 5) insert memory card back in In the Wyze app, tap Home then the + plus sign. Then reset it up at the desired Wi-Fi location. This community is primarily for community interactions. The next time I pair it it’s exactly as Currently all of my Smart Plugs, Switches and V3 cameras are functioning great. Nope. It’s the tech equivalent of taking a deep breath and One such instance is when the Wyze Outdoor Plug stops responding, and we’re at our wit’s end trying to figure out what’s causing it. Unresponsive server. In I have a Wyze plug that is stuck on at another home out of state. Sometimes one of the two bulbs activate and the same goes for deactivating. This comes in handy if you have your devices organized specifically in The remaining 3 became unresponsive. Now, the plug turns on at 6a and turns off at 8p. Power cycle the plug. Rationale: Not sure if this helps, but I struggled to get a smart plug working at my office. If it is, try unplugging it and plugging it back in again. 111) and haven’t used this cam for a while. But is that true if both networks use the same SSID? But also The bulbs show up in Alexa as unresponsive. Can accomplish this by using the app to turn OFF then back ON the Smart Plug Ok, I found it. Insert Wyze Plug directly into a wall outlet, not into a surge protector or Has anyone gotten Alexa to successful work with the new color bulbs. The other camera I have is working fine and responds to the alexa command. If your outlet has a switch, it may have I got this from a vendor and I’m trying to decide if I should invest in more Wyze or some other brand. Yes I made sure that was done when I installed the wyze plug and configured the wireless settings. Follow the prompts to set up your camera as new. 4Ghz band wifi signal to complete the setup process. 4). The remaining 3 became unresponsive. One would likely assume these show WHEN the plug is On and WHEN it is Off; but that is not the case. The keypad for your Wyze Lock Bolt won't lock/unlock, has no status light, or is unresponsive. Wyze Forum Wyze Plug not responding to time change. My WYZE cam has solid yellow and is unresponsive. I tried to turn off the headphones, but none of the buttons on the headphones respond now and the solid blue light I have always been one who admires Wyze with their innovative spirit and customer priorities that has changed! I have six Wyze plugs (prior to 2021) and they will lose wifi connection when power is disrupted. Unplugged waited 5-10 mins plugged back in STILL solid yellow light. Wyze Bulb Setup Troubleshooting; Wyze Bulb firmware update failed. Is it dead, or is there a last-ditc A power issue knocked all my wyze stuff offline, and most of the plugs came back after unplugging them for a few seconds. This is the first Wyze product I have ever had an issue with. Specifically: the LED is solid Same Issues here as well. I have removed the device from my App, reinstalled the App, unplugged the device, and nothing seems to work. Today it did it again. Can confirm this just worked for me! What do I do if my Wyze plug isn’t responding? First, check to make sure it’s plugged in and turned on. How can I check if my Wyze plug is properly connected to Wi-Fi? How to submit a Wyze Band log; How do I update my Wyze Band firmware? My Wyze Band continues to ring after my phone call ends. The other day I thought it was a bug maybe my fault somehow. There Wyze Plug not responding to time change. Any suggestions? You can power cycle Wyze Cam V3 when it’s unresponsive or when it fails to connect to the network. I got 4 Wyze plugs so I could turn lights on and off on a schedule in our home. Nothing changes. I have over a dozen v2 cams to monitor a vacation property 125 miles I got this from a vendor and I’m trying to decide if I should invest in more Wyze or some other brand. kikigabkat January 7, Even though the Wyze plugs dropped offline in the past, it was a long time ago and before I upgraded to a new Mesh system so I recently got one out, updated the firmware and tried it The remaining 3 became unresponsive. VanceStix June 19, 2022, 1:13am 21. Wyze wall plugs are a relatively new product by Wyze and they are among the cheapest smart wall plug on market right now, going for less than $10 per plug when purchased in a pack of 4 with free shipping. How Do I Fix Gosund Smart Plug Not Connecting To Wyze Plug Outdoor Setup Troubleshooting; Keeping your Wyze Plug Outdoor waterproof; The Dusk-to-Dawn feature isn't working. If the plug is powered but still unresponsive, try power cycling it by unplugging it for a few seconds and then plugging it back in. They NEVER activate together properly or deactivate properly. 18: 1770: December 7, 2021 Home ; Categories ; Hello Wyze, My Wyze Plug is not responding since yesterday. Then tap Add Device > Cameras and select Wyze Cam v3. Just swapped out six Wyze smart outlets with Meross When looking at the Runtime graph for “Today”, it displays two single axis charts with time intervals for AM & PM. Did this issue return within the last hour or so for anyone? Frustrating as I recently switched out cheap bulbs and plugs so I could have them all running through the Wyze app, but now they aren’t working properly. The Wyze plug won’t connect because you use a 5 GHz Wi-Fi network. Or unplug it from the outlet, then plug it back again. Unfortunately, it still shows "server unresponsive" when attempting to turn on the plug. When Sengled Smart Light Bulbs Become Unresponsive? If your Sengled bulb isn’t responding to Alexa voice commands, constantly disconnecting, or becoming unresponsive, don’t worry – these issues usually share a common cause and can be easily resolved with some troubleshooting. ; Tap on the Wyze device you want to rename, then the Settings gear. Here's a brief When your Sengled bulb isn’t responding, it usually boils down to a few common issues. The plug not being in pairing mode, indicated by a rapid flashing light. Is the Wyze down or just not responding to my requests? Is there a I have a Wyze plug that is stuck on at another home out of state. Cameras work fine. I sent you 5 days worth but they all say “successful” although the bedroom and living room plugs work fine, the garage and front door light do not. FAQ & help center Returns & warranties Request return The Wyze skill works with all plugs that are connected to your Wyze account, including plugs shared by other Wyze users. Factory reset your Wyze Plug. Specifically: the LED is solid Thank you for the suggestion @JoeWize. If the outlet the Plug is in is controlled by a physical switch, please check to make sure it's turned on to ensure that Plug has the I have 2 wyze plugs, in the garage ceiling outlets, internet went out, for 3 hours & the plugs never reconnected - I can see they have an active wifi connection with no data My Wyze Plug won't turn on when connected to power. 2: 45: November 10, 2024 Time Change Issues With Plug and Bulb. Waited 2-3 mins plugged back in, back to solid yellow light. I have been getting odd vocal responses from Alexa when trying to turn bulbs on and off (or anything else). I use them for light controls, books, and games. The Wyze support chat agent recommended unplugging and re-plugging the plugs, which did work and allowed them to go back online. I Wyze Plug not responding to time change. There are several reasons why this might happen, including a weak Wi-Fi signal, a power outage, or a firmware issue. That said, if you are having setup troubles, make sure none of these things are When I first got the wyze app it would lock up while setting up the cameras. Shows as server unresponsive. Ensure the Plug has power. 2: 49: November 10, 2024 Indoor Plug v2 - DST impact on Time of Day schedules. Long-press one of the power buttons for 5 seconds. 2: 44: November 10, 2024 Indoor Plug v2 - DST impact on Time of Day schedules. If nothing works, I would just roll back to the previous firmware for the Wyze Cam V2. This comes in handy if you have your devices organized specifically in I just purchased a Cam Pan V2 on Amazon and I unboxed it. To tell me the camera is too old - when it was the Wyze firmware upgrade that made it stopped working, and 1. I have transmitted two logs to Wyze. My theory is that This is why no connection even after back down to older firmware. 5. as Wyze server only responding to their Mask Over MAC address. My Wyze Plug Outdoor doesn't turn on. The LED status on the front of your Wyze Cam Pan v2 can be used to track down connection issues. My Wyze Band is not connecting to the Wyze app. Now go to plug it in again. Specifically: the LED is solid And with all of the firmware update warnings, people still do them and are shocked when their cameras become bricked. A solid blue light on Wyze Cam v3 usually Fixed a bug that caused the app to crash when bulk updating Wyze Plug Outdoor; Fixed a bug that caused inconsistency in the Beta Program product list; Fixed incorrect personal information for Wyze Watch 47mm; Fixed the unresponsive garage door control bug; Reconnect the Wemo Smart Plug. I had set up 5 schedules on both Wyze plugs I got my Wyze Headphones yesterday and after fully charging them, I tried to pair them with my phone. Uncategorized How to Connect Wyze Smart Plug to Alexa Steven Carr Last Updated: April 24, 2022. I don’t know what your situation is with your current smart plug use (i. 2 running cam+ I used to simply tell alexa “show me the gate” and the wyze app would open on the TV, or my Echo Show and the gate camera would appear. Check that your Wyze device is connected to Wi-Fi. Also, check if you’re using the latest version of the Wyze app. 147), is stuck with a solid yellow light that persists between firmware flashes, attempted factory resets, power cycles, etc. Plugs stopped turning off according to Rules right after switch to DST. To tell me the camera is too old - when it was the Wyze firmware upgrade that made it stopped working, and Wyze Plug Outdoor fails to complete the set up process. 7/3/2024 7:47 PM PT - We are not seeing the recovery we would like to see and are investigating for other possible issues. If the problem persists, you may need to update your Wyze app or contact the Wyze 2. I need help. If you have run into this issue, please contact Wyze Customer Support! We apologize for the trouble. I’ve tried over and over again and this time it won’t reconnect. The blue light is on, but it’s completely unresponsive. The vacation mode feature is what I love the most on my Wyze Plug as it makes it look like someone is home even when I'm not. Even deleted one of the bulbs and readded it using the Wyze app. Make sure the connected appliances are within 15A, and then unplug and re-plug in the outdoor @SlabSlayer I am sure I asked some version of this question previously, but I can’t find it. Troubleshooting. The setup button does not result in any activity from the camera. cam-v1-v2. The status light does not light up at all. The first 3 have been updated to v1. Check if the outlet that Wyze The schedule - which is still showing in the details for the plug, is to turn on at 7a and turn off at 9p. All of the firmware for the devices have been updated. But there’s good news: The Alexa app on my iPhone shows “Server is unresponsive” for each of my Wyze plugs. Then it shall maintain doing so when the power is restored to the Wyze Plug and vice versa) Power Thought I had this figured out but I found out I don’t: My desire is to remotely reset my Wyze smart plugs. After addressing it by its own name a few Currently all of my Smart Plugs, Switches and V3 cameras are functioning great. I have a Wyze bulb 2019. The Alexa device will say something like “Something went wrong. This article guides you through Your Wyze Plug is plugged into a power outlet, but it doesn't appear to have power. Wyze Plug Outdoor Setup Troubleshooting; Keeping your Wyze Plug Outdoor waterproof; The Dusk-to-Dawn feature isn't working. One of the first steps is to double-check your WiFi connection – sometimes it’s as simple as the bulb struggling to connect. 2. I have a Wyze plug that is stuck on at another home out of state Wyze Skill / Plug No Longer Responding from within Alexa. Press and hold the on/off button on the side of the plug until the status light begins to flash blue. 3 minutes read Wyze plug schedule didn’t change back to standard time. I put one in the living room, and it quickly paired with my iPhone’s Wyze app, and suggested an update which I did. When I added the device in the "Add a device" menu and then "select" the device If you’re having trouble connecting your Wyze plug, the first thing you should do is check the Wyze app settings. I could set up an IFTTT applet that turns off a The remaining 3 became unresponsive. 1 Like JohnnyBoy928 January 18, 2021, 8:19pm In the past week, probably since the last firmware update, my Duo Cam Doorbell is been frequently unresponsive. 1: 137: July 19, 2024 My WYZE cam has solid yellow Wyze offers smart home cameras and devices packed with features at a price that is accessible for all. The phone(s) are Android, wi-fi only. Use voice commands Works with Alexa and Google. The Smart Plug Power Cycle schedule, however, should be used on a Smart Plug that saves the schedule on the plug chipset. I a It took 4 additional contact sensors (replacements from Wyze) to get to this situation. This worked for a few months. Did the dump the Wyze skill and bring it back. People have said that they must be physically unplugged then plugged Hello! Has anybody managed to restore Wyze Cam V2? I had an old firmware (4. Always keep up to date with firmware, Several have now become unresponsive, app can not see them, factory reset and (If the Wyze Plug is on and powering a device is that is plugged into it. g. You should review this post: Wyze plugs KEEP going offline, with only fix being pulling it and replugging it in Power & Lighting. After the latest power outage there was one that Wyze Plug not responding to time change. A solid blue light on Wyze Cam v3 usually It finds the thermostat but then give a device unresponsive even though it works with the Wyze app. My Wyze Plug Outdoor turns on and off by itself. I will do the 2. ? I have added them to Alexa without a problem but then all I get is server is unresponsive. My Wyze Bulb is flickering. If that doesn’t work, try unplugging and plugging it back in, or check if your Wi-Fi network is working properly. Additionally, check your Wi-Fi The problem was that Wyze Plug needs your phone (or tablet) to be on a 2. The cameras also click rhythmically every 2 or 3 seconds. Then retry the Wyze Plug Outdoor Setup Guide. One of two Wyze bulbs in a group randomly stopped responding today. Placing the smart plug too far from the router, outside of the Wi-Fi range. 179 is being paused as we look into reports of connectivity not being improved by this update and plugs that stop responding after updating. Easily view daily and weekly run times and group multiple plugs together, controlling them all with one tap. When I first bought the V3, I remember it worked. Lights not staying on until the hour I set. They also have a perfect form factor for nearly every wall socket configuration. 176 (January 19, 2022) Added Bluetooth firmware logs if the plug has trouble with setup Note: This firmware is being halted due to an identified issue that causes the plug to go offline often. Web view also no After seeing your post, I disabled and re-enabled the Wyze Alexa skill in the Alexa app. Once the status light begins to flash blue, walk I've use the Wyze app to setup the plugs on my smartphone and then add it to the Alexa app. If you’re noticing that your Wyze plugs are offline and not responding to commands, it could be an issue with your Wi-Fi network. Power & Lighting As a WiFi device the Wyze Plug will have a lot of the same general caveats as the original Bulb. Tried flashing the last 3 versions without any luck. Wyze Plug Outdoor firmware update fails. Tap Device Info > Battery Level. The long story: I have 2 of the original WYZE Plugs, not the newer blue tooth version. I went through the process of joining each one up and I have one that refuses to factory reset. It often times takes 3-4 retries for the App to load properly and then it is aggravatingly slow. Not sure what that means or what to do to fix. Tried restarting the the app, and then my phone. My Wyze Bulb is offline. e. i have the same issue with my older Wyze cameras. 176 (January 19, 2022) I redid Setup for that v2 camera and the Wyze app was able to connect afterward. The connection times out. When I go to the phone app it says something like “Waiting on Wyze” instead. 9. We apologize for the inconvenience and thank you for your Wyze Plug doesn’t have a fail-safe. plug. Got your hands full? © 2024 Wyze Labs, Inc. 22: iOS: Bulb Color: app crashes after using "Back" button in Color Bulb Plugin page: If your Wyze plug is not responding, try resetting it by pressing and holding the button for 5-10 seconds. The Wyze Plug can be controlled directly by Wyze app Automations (unlike the Kasa smart plug), so it would be a more useful and reliable trigger for responding to your Wyze Cam notifications and initiating your Google Home Automations/Routines. If that doesn’t work, try resetting it to factory settings (see Q1) and connecting it to your WiFi network again. This is seriously frustrating! Wyze Bulb Setup Troubleshooting; Wyze Bulb firmware update failed. Wyze plug not responding. Had to troubleshoot, read forums, revert to an earlier plugin build, etc. If your camera is still unresponsive and has a solid Wyze needs to figure out why the schedules are not saving or executing properly on their Wifi Switches. See, this solution will do 2 things: Let you check if your device The short story: If your WYZE devices (original smart plugs) stop working or go offline, try rebooting your router. Continuing the discussion from Indoor Plug v2 - DST impact on Time of Day schedules: I only have one Wyze product, two Wyze plugs. When looking at the Runtime graph for “Today”, it displays two single axis charts with time intervals for AM & PM. support. tomgisbc May 9, 2022, 2:19am 1. Check if the outlet that Wyze Plug is plugged into is controlled by a switch. 2: 41: November 10, 2024 Local Schedules - Provide ability to specify HOURS/minutes before/after sunrise/sunset. Your device isn't responding to the voice command. ; Tap the title / Edit Name, enter the new name. cam-v1-v2, iphone-ipad. After getting things connected I created a schedule I went to add a rule and then the ‘Turns On’ option and and set my time on for 4:30pm. Whether you’re trying to lower your energy bills or just make your life a little more convenient, the Wyze Plug is a simple and 1. 4GHz frequency or create a separate 2. Not granting necessary location or Bluetooth permissions during setup. The setup calls for a solid blue status light which never happens, only blinking. I’ve got several easy fixes that you can try. Unfortunately, you won’t be able to access the plug if it is offline. Voila! Your Wyze cam v3 will be ready to go. But when trying to play media, no sound came across. Thanks for responding - and I If your Wyze Plugs are not responding to the app, it may be because they are offline or out of range. Also have a Wyze cam running with no problem. 2: 54: November 10, 2024 Wyze Plug Can't Set Time of Day. Set up was counterintuitive to the directions, but I got them set up on the WYZE app and ALEXA. Alexa does not recognize my Wyze light bulbs and plugs . I eventually just rolled the firmware back to the previous one and they all work now. if the total duration it was on during the hour was 20 minutes, then the hour would After seeing your post, I disabled and re-enabled the Wyze Alexa skill in the Alexa app. But one now does nothing, no blue light no matter what I do. It’s a real crapshoot to update firmware on some of the older cams, and apparently you will lose a certain percentage of them doing firmware upgrades, so I am grimly hanging on to a bunch of v2s on 4. Wyze Plug Outdoor will attempt to reconnect to the WiFi immediately. maybe-later, plug, plug-outdoor, switch. Factory reset the plug and set it up as a new device. If your existing Wi-Fi network is 5GHz, you will need to enable the 2. I tried a few simple things short of removing/adding the plugs. Compared to the setup for the camera this is not easy! I got through all of the setup I am on my wifi network it is showing the Wyze plug in my network as connected no internet. The Wyze Plug also works with Amazon Alexa and Google Assistant, so you can control everything with your voice. Also the camera have problems to conect to the network (2. Usually I can unplug them and they will reconnect it is a pain to do but at least they will work again. In the app it is shown as off line. 0. Maybe Later. It is 4 feet from the other bulb and about 10 feet from the router. It says it’s firmware is I have wifi smart plugs on my Wyze cameras and my Echos and Echo Dots. I bought them new 2 months ago. Power & Lighting. With an IP64 rating, it’s dustproof and water-resistant, which means it can handle rain, snow, and other harsh weather conditions. If your outlet has a switch, it may have To edit your Wyze device name in the Alexa app: In the Alexa app, tap Devices. Then I saw this post. Still - solid yellow/amber LED, rhythmic clicking roughly every 5 seconds. 80) and they function properly when So, the first fix you should try is to power cycle your Wyze plug. My outdoor plug is offline in the Wyze app. 7095, it failed. I can't use decimals when setting a Usage Reminder. My app says the plug is off line but it is working and running a Why do my plugs randomly disconnect and not reconnect or never reconnect with power outage? My mesh only disconnects during power outages or when I occasionally restart If your Wyze plug isn’t detected by the app or the app says it’s offline, the probability is that the plug is disconnected from Wi-Fi or it hasn’t received power. During the initial setup, ensure you use a 2. 4: 482: I just started re-adding my bulbs. WildBill May 9, 2022, 4:12pm 2. The first step to troubleshooting this My 4 plugs arrived and I finished setting up 3 of the 4. Reset the outdoor plug if it continues to fail. Still the same thing. Note: Wyze Plug firmware 1. Wyze Outdoor Smart Plug – Dual Outlets, Energy Monitoring, IP64-Rated, Black For outdoor setups, the Wyze Outdoor Plug is a powerhouse. They are connected to Wi-Fi and powered, and they are online in the Wyze app. Another issue that may require a power cycle is when the camera fails to record footage or when the live feed freezes. But when I go into the Alexa app from my iPhone I get the error: “Device is unresponsive. I have several different brands of Wi-Fi switches, most I bought before getting any of the Wyze ones and the Kasa ones always work as expected. My bulb is now responding to Alexa. 4 GHz network. My app says the plug is off line but it is working and running a radio :radio: . If power to your plug is turned off using the light switch, or due to a power outage, Alexa will not be able to access the plug to i have the same issue with my older Wyze cameras. I received it last saturday. The device appeared to pair correctly and was then listed in my Wyze app as an available device. Doesn’t show in the app. The 4th plug will not updated to the newest firmware. I have 3 v2 cams. Had to troubleshoot, read forums, revert to an earlier Installed 4. Check for network issues and ensure that the Plug is up to date with the firmware. Several factors affect the connectivity process when setting up Wyze smart plugs. 4 GHz Wi-Fi network and disable any VPN or ad guard on your mobile device. 1)unplug camera 2)Eject memory card 3) Plug camera back in 4) wait to get pic on Wyze app with said camera 5) insert memory card back in Works every time, but is such a pain to have to do this when an new firmware update comes outor if I recently purchased two wyze-plugs and one just stopped working yesterday. If it is, make sure the switch is turned on. A: Several factors could contribute to your Wyze Plug being unresponsive. I have All Wyze products are only compatible with 2. 36. The only reason I got them is because my old plugs were just “dumb timers” and required me to be at home after a daylight savings change to change the state of the DSL button. jstnclee47 June 30, 2024, 5:57pm 1. And the fact that it’s voice assistant-compatible makes it even more amazing. When I turned everything back on, all of my devices (2019 Wyze bulbs, Wyze color bulbs bought in 2020, Wyze color bulbs bought in 2024, Wyze indoor plugs from 2019 and 2020, Wyze outdoor plugs bought in 2024, and Wyze smart switches bought in 2023) came back on and started working immediately EXCEPT for the four Wyze bulbs from 2019. 🤷🏻♂️ Wyze Cam V2 unresponsive after upgrading firmware. Here’s how to reconnect it: Access your device settings and connect to the plug’s hotspot (similar to the plug ID on the back). The only way i can get them to come back online is to do the following. I tried that: SD card with older firmware inserted, setup/reset button held while I plug in the power. My older cameras from another manufacturer had this feature and it was I use the App and set my Wyze Outdoor plug for lighting to turn on at dusk and off at dawn. 176 (January 19, 2022) To edit your Wyze device name in the Alexa app: In the Alexa app, tap Devices. Now all of a sudden I get the message “Gate isn’t responding check wifi and power supply”. After resetting, the plug enters setup mode, ready to pair with the Wemo app. 8. Specifically: the LED is solid Curious if you have tried updating with Both of my wyze plugs have stopped working in the Alexa app? I’ve disabled and re enabled and they still don’t work? I can still control them in the wyze app. Why Is My Wyze Smart Plug Not Connecting to Wi-Fi. my phone becomes unresponsive for awhile. Wyze Plug Outdoor isn't responding to voice commands. When the camera quits working it would most likely be disconnected from the router when it stops responding long enough. and plug it back in. However a couple of hours later one of the cameras stopped responding and now has a amber light lit permanently. 4: 483: March 12, 2023 Wyze Plug Can't Set Time of Day. Cameras. 3: 854: January 21, 2022 Summary: Try setting it up with a different Wi-Fi and updating the firmware. I just discovered this on my iOS device on outdoor plug socket 2 not responding to schedules MOD EDIT: We are pausing the Wyze Cam Outdoor Base Station firmware because we want to look into some reports of the Base Station showing a solid yellow light and not responding after updating. plug, iphone-ipad. That means the plug hw and embedded os are working fine on WiFi, so it’s just the Wyze processes atop it that get confused and stop responding. 6: 2092: November 6, 2020 Indoor Plug v2 - DST impact on Time of Day schedules. Changing my bulb settings in the Wyze app isn't working. If this helps, then the cable I don’t have a link yet, but there are individuals who did 3D Printing to take a contact sensor and make it function like a switch or button. Wyze Android App works and they are fine. 22: Android: v3 Spotlight: resolved several crash issues related to Spotlight: App 2. 176 (January 19, 2022) Added Do you ever have trouble with your Wyze Plug not responding to your commands? It’s frustrating when your smart devices stop working properly. Today I know it’s I’ve had my doorbell pro since June 2022 and everything has worked just fine up until about mid Jan 2023. Please try disabling the skill and re-enabling it”. But just recently, my Wyze Plug failed to connect. 139 If the outdoor plug is offline after the firmware update, reset the plug. support, not-phone-specific, plug, bulb-v1. Mar '24. I have also noticed that since we have had several days of temps only reaching 27F, and I think the cold killed this thing. And the 4/5th gen Dots stop My App is extremely unresponsive. I have set them up identically and to start with both were working fine (firmware has been updated on both). Remove the plug from its power source then plug it back in. You could put that anywhere and Latest beta app with latest bulb firmware updated has caused the bulbs to be unresponsive to on off commands in the app, Alexa hooks, or automations. The long story: I have 2 of the original WYZE Plugs, not the Struggling with your Wyze vacuum? Discover how to reset it and troubleshoot common issues like connectivity problems and cleaning loops. I plugged in my lamp and can control the lamp with the app. I now have 4. Hers a Wishlist them for the support of the 5 GHz WiFi band on Wyze cameras: This morning I wake up and come out to get my work day started and noticed the camera’s light is solid yellow. Make sure your phone is connected to the same Wi-Fi network Alexa is saying that the plugs server is unresponsive. If this helps, then the power outlet may not be powered. Your home network might be inactive or unstable, causing connectivity problems between Alexa and the device in question. 3: 852: January 21, 2022 Note: Wyze Plug firmware 1. 18: 1772: I have a few Wyze plugs and haven’t had any issues until I switched out the router. 4 GHz has further range and the (Wyze) devices don’t need the speed. Before performing this step, send in an app log and take note of the app log ID. My lights and plugs (a couple dozen total devices) are not working in Alexa. To fix this, make sure your Wyze Plugs have power and are plugged into a working outlet. The Wyze app works perfectly fine. Setting up your Wyze Bulb on a Multi-Way Switch; How to factory reset your Wyze Bulb In the Wyze app, tap Home then the + plus sign. Now I Add me to the list of folks with an upgraded Wyze Cam v2 who, after upgrading to the latest firmware (4. 4 GHz only test sometime to prove to support this is the case when I have some time. Some regain function a day or two later but others are still unresponsive. It was working fine. Note that if the camera is truly Offline and NOT connected to the Wyze Server, the Restart Rule will fail because the Rule Execution Command cannot be sent from your account on the Wyze Server to your cam which is offline. Plug-In • Wireless • Lighted • Video Doorbell Smart Home Lighting • Locks • Thermostats • Vacuums Lifestyle If your Wyze Plug is blinking blue, check the power source and reboot the Wyze Plug. Note: We recommend deleting any Automations and then adding them back one by one while testing. Troubleshooting Steps: Check that your phone / tablet is connected to a 2. I have tried to perform a factory reset, I had my wyze cam doing a time lapse all day yesterday. The other 4 plugs are shown as “Not Responding” and “Offline”. I had the same Good evening Ellen. 4 GHz Wi-Fi network and have What should I do if my Wyze plug is not connecting to the network? You can try resetting your Wyze plug and make sure it’s within range of the router. In the Wyze app, navigate to your Wyze Lock Bolt's settings. (updated app on iPhone) power cycled; only shows SOLID yellow pressed “setup” button; nothing happens. Support Chat was useless. I want to use Alexa to put them on a schedule but it wont work because all it ever says in the Alexa App is server unresponsive. My Wyze Bulb turns on randomly. Factory reset procedure does not work: the solid LED and the clicking continue, no matter how long I hold the reset button (or whether I press it after plug Wyze Plug is compatible with Alexa, Google, and IFTTT integration which allows for voice control over all devices plugged in via Wyze Plug. I know there is an option to set a schedule The short story: If your WYZE devices (original smart plugs) stop working or go offline, try rebooting your router. We apologize for this inconvenience and thank you for your patience. Since the schedule for the Some regain function a day or two later but others are still unresponsive. Solid Blue Light on Wyze Cam v3. In the Wyze app, tap on your Wyze Outdoor Plug; Tap the settings icon > Wyze Support > Submit a log; Choose Connectivity Issues; Fill out the details and submit your app log. Wyze Forum Wyze Cam v2 unresponsive A Wyze plug provides a cheap way to turn your “dumb” appliances smart. Check to see if you left your Wyze Plug on and tap to turn it off remotely, right from the Wyze app. I tried a different room/outlet – no change. 6: 755: June 3, 2020 Wyze-Plugs Stopped Working w Alexa. Seems like more Wyze Plug not responding to time change. Wyze Forum Wyze Bulb Color getting server unresponsive message in Alexa. I plugged it in with the provided power source and the indicator light stays in red status. Doesn’t show in The remaining 3 became unresponsive. The Wyze plugs have the latest firmware (1. Wyze Cam includes 1080p full HD video, smart motion and sound alerts at a revolutionary price. Once connected, you can manage the plug from anywhere and even turn off appliances that you accidentally left on. Instead, they show the “amount of time” it was on each hour; e. I have 4 cameras 2 different types work great no problem the app is easy to use so i got a plug so I can turn a lamp on or off. I hope wyze can maybe implement a reboot schedule to help with this.
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