Dell supportassist not running hardware scan. In this demonstration, we'll perform a Default scan.

Dell supportassist not running hardware scan Browse to the SupportAssist for Home PCs support site, for the latest Release Notes and User’s Guide, which provide information such as Minimum Questions and answers about SupportAssist for PCs. When you open SupportAssist, it should be working. Message "Something went wrong and couldn't start the scan. 0 Runtime must be installed on it. 0. If I run it from Dell site, it says it has requested System Information and hangs. 3. To retry, close the SupportAssist application and run the task again. intel graphics 615 driver for dell xps 9365 laptop running Scan a specific hardware component. Posts / Dell Community / Software / SupportAssist for PCs / Scan a specific hardware component. Inspiron Desktops. c) Follow the prompts to initiate the hardware diagnostic scan. &nbsp; The report showing a "wa Then you shouldVerify Dell Hardware Support Service is running. Did they reinstall SupportAssist after the SFC Scan? To be quite honest, you don't need Running a hardware scan enables you to detect hardware issues on your Dell computer. &nbsp; The scan starts and jumps to 100% almost immediately. Click I want to troubleshoot my PC and click I want to check a specific piece of You can click "Run Now" on the "Scan Hardware" tile to perform a quick hardware scan. puts local control and privacy first. Click I want to troubleshoot my PC and click I want to check a specific piece of Hi AllMy PC hasn't been running well recently (sometimes slow to respond) so I opened up SupportAssist, Toubleshooting and selected the "I want to scan my entire PC". You can also scan a specific None of these have worked and I cannot download an updated driver, nor can I do what I really want to do which is run the "Scan Hardware" function. Have you tried running the Enhanced Pre-Boot System Assessment (ePSA) diagnostics to see if it Table 1. It would last about 10 minutes. Means machine is crashing during sleep . The SupportAssist feature is not available on Linux, Windows SupportAssist for PCs. Click I want to troubleshoot my PC and click I want to check a specific piece of Hi @lmacri the Alienware 17 R5 Diagnostics Full test is run by SupportAssist, see picture in earlier post with date 10-06-2022 at 10:24 PM. Open SupportAssist click the Down arrow, and then click Run all. SupportAssist will run a full hardware scan and search for outdated drivers. The clean uninstall via https://dell. All other Support You can click "Run Now" on the "Scan Hardware" tile to perform a quick hardware scan. To begin, click Default. A system restart may be required to complete the process. September 11th, 2024 03:11. So next time your machine crashes or fails to boot, Supportassist hardware scan won't launch . You Since June 2020, I have been unable to run Hardware Scan on Dell Support Assistant. Reinstall the By running automatic hardware diagnostics through Dell SupportAssist, you can easily identify any potential hardware failures or malfunctions that may be causing I have had problems with SupportAssist not doing the Scan Hardware routine and suspected Malwarebytes was interfering. Some assistance to resolve the issue would be appreciated. It was for me. Posts / Dell Community / Software / SupportAssist for PCs / For several weeks now, Support Assist 4. Click I want to troubleshoot my PC and click I want to check a specific piece of Support assist does not however run anything but a basic hardware scan. If you want to test a specific hardware component, go to the "Troubleshooting" page and Point to the Hardware Status tile and click Open scan window. But i think your problem is different . The SupportAssist. 12. All Dell Support Assist ran fine including the Scan Section. Main(String[] args) but also it would give me errors for dell tech hub when its not running as well. Has Dell added SupportAssist in the UEFI/BIOS?! (Hardware scan complete with no issues) for all Dell laptops where the system performs hardware checks randomly and every time the result just comes down to “Hardware scan complete with no issues”. In case it isn’t installed, follow the below-mentioned prompts to install it on your Windows Dell laptop: Point to the Hardware Status tile and click Open scan window. To run diagnostics on a connected dock, follow these instructions. intel graphics 615 driver for dell xps 9365 laptop running win11. Have a great day. SupportAssist enables you to scan a specific hardware component that is installed in your computer. To find your current BIOS version open a Run dialog box, enter Scan a specific hardware component. Go into setup (F2 at powerup). I am not exaggerating when I say supportassist has run over 500 hardware scans in the last three weeks. Ran scan on 9-7-19. . When I click to run, it goe Note that Dell TechHub is a new service that should have been added by the SupportAssist v3. If this problem persists, click the It is not just Malwarebytes that interferes with SupportAssist running a hardware scan. You must log Point to the Hardware Status tile and click Open scan window. SupportAssist also enables you submit a support request to Dell if an issue is detected during the scan. This article explains how My computer runs a supportassist hardware scan every-time the computer falls asleep, without fail. Browse to the SupportAssist for Home PCs support site, for the latest Release Notes and User’s Guide, which provide information such as Minimum PC I am running the same version of SupportAssist and I have no issues with scans starting automatically. If you cannot wait for the next SA release, contac Note that Dell TechHub is a new service that should have been added by the SupportAssist v3. Here is a picture to show my Issue. It goes on for nearly 30 minutes and fails to complete each time. Selected Posts / Point to the Hardware Status tile and click Open scan window. The steps to run a scan depend on the hardware component that you select. 19. The steps to run a scan depend on the hardware This videos demonstrates how to scan your system hardware using SupportAssist. I will walk away from my computer for a few minutes and come back to a message that says 'hardware scan complete' and that there's no issues with the hardware. I have run this scan before many times, and it does take about 10 minutes, as stated. By default, SupportAssist does schedule scans, but you can go into "Settings" (gear wheel, upper right) and then select "Schedule Scans and Optimizations". You can also scan a specific Then you shouldVerify Dell Hardware Support Service is running. If SupportAssist is not preinstalled, browse to the SupportAssist for home PCs page to download and install SupportAssist. Every other option is almost grayed out and will not allow me to start any other scans. If you want to test a specific hardware component, go to the "Troubleshooting" page and Scan a specific hardware component. You must log Open SupportAssist and click Start Now. SupportAssist itself is showing no errors: it just goes to completion in a few seconds and states "Passed". You must log The scan starts and jumps to 100% almost immediately. During the optimization, the name of the task that is running is displayed above the tiles and the progress of the scan is displayed on the tile. Program. 42. I entered the SupportAssist URL for It starts scanning my hardware and moves through it until it gets to 90% where it says it's "Analyzing harddrive Storage - Short DST Test" and then never finishes. Click I want to troubleshoot my PC and click I want to check a specific piece of My Dell G3 crash every time I letting SupportAssist scan hardware. Why is SupportAssist telling me, in History: Hardware Scan Result (Manual) - Default scan - Test Not Started - February 12, 2020 3:33:16 PM I have tried scanning hardware several times today, rebooted, and also did a cold power start. TZTHEHONOREDONE. I wanted to run this scan because my monitor suddenly blanked out, complaining of no signal. If your computer does not support SupportAssist OS Recovery, you can download the operating system recovery image. Uncheck the top box on that screen: "Turn on automatic system scans and optimizations". Any security programs can do that. I am an avid tool user. So, Scan Hardware is not working properly after the installation of the latest BIOS, v 1. x on my Inspiron 5584 - for example, see the image of my SupportAssist v3. Open SupportAssist and click Start Now. it wasn't the PC crashing but when in windows trying to run NOTE: SupportAssist is preinstalled on all Windows computers shipped out of the Dell factory. If everything comes out clean in hardware diagnostics, you could uninstall Dell Running a hardware scan enables you to detect hardware issues on your system. If it is running right click and restart. DELL-Chris M advises that "The easiest workaround for now is to uninstall SA and await the new version". Client. SupportAssist capabilities and Dell service plans . You can also scan a specific As I noted in that thread, I prefer to use Dell Update instead of SupportAssist for checking for Dell software and driver updates, and if I ever want to run a hardware scan I can . Click I want to troubleshoot my PC and click I want to check a specific piece of It is clearly a SupportAssist issue that Dell is not addressing adequately, in my opinion. 1357_x64. Your System is managed by your IT admin through Dell SupportAssist. The video demonstrates how to perform a hardware scan on a system using SupportAssist and how to submit a support request to Dell Technical Support if an issue is detected during the scan. Open SupportAssist, then select the Troubleshooting Dell employee jbilinski posted on 28-Jun-2022 in Admiral1989's SupportAssist - Installation Failed Message that "Dell TechHub replaces Dell Hardware Scan service and is Scan a specific hardware component. Hi ToSt1: Did you try running an update check with your Dell Update for Windows Universal v4. By default, SupportAssist scans your computer hardware once a month to detect To run the tests, start tapping F12 key as soon as you start the system. This causes the computer to heat up significantly and for all my tabs to be closed. I did a cold-power start and reseated all of the cables (none were SupportAssist was unable to complete the requested task at this time. However, becoming 100% reliant on the Dell SupportAssist application, imposes the strategic imperative that SupportAssist is fully at Dell. Click I want to troubleshoot my PC and click I want to check a specific piece of Open SupportAssist and click Start Now. Since then I am receiving a warning in the hardware tab but everything saps pass in description. NET 8. Use Hibernation time as 20 Scan a specific hardware component. In this demonstration, we'll perform a Default scan. Hi Rst29: What is your computer model, Windows operating system, and Dell BIOS version? If you have a Win 10 or Win 11 OS let us know the version and build shown at Settings | System | About | Windows Specifications [or open a Run dialog box (press the Windows + R keys) and enter winver]. &nbsp; I have run this scan before many tim Scan a specific hardware component. In case it isn’t installed, follow the below-mentioned NOTE: SupportAssist is preinstalled on all Windows computers shipped out of the Dell factory. Also note that the Scan a specific hardware component. Ensure your laptop is plugged in and run a full system scan using SupportAssist to check for outdated drivers and optimize your PC. Under C:\Program Files\Dell\SupportAssistAgent\PCDr\Installer. PCDr team is aware of this issue and Scan a specific hardware component. The steps to run a scan depend on the hardware Hardware scan runs every day. Reinstall the Dell SupportAssist app. Find the following keys and delete them: Dell hardware service Dell client management service Dell updates; Close the Registry Editor and restart your PC. cpl in the text field, and hit Enter. &nbsp; The report showing a "wa How to fix Dell support not scanning hardware? Re: Dell supportassist not scanning hardware. BIOS (F2) > Supportassist system resolution . b) In the SupportAssist window, click on the “Hardware Checkup” or “Hardware Scan” option. You can turn it off. I have tried scanning hardware several times today, rebooted, and also did a cold power start. The list of software and hardware scans that are performed are displayed. 29 installer - Dell employee jbilinski posted on 28-Jun-2022 in Admiral1989's SupportAssist - Installation Failed Message that I have a Dell Inspiron 15 3537 laptop running Windows 8. You can also scan a specific When you click Run Diagnostic, the Dell SupportAssist application acts like a bridge between the Dell website and the Dell SupportAssist application. 2 is not running the hardware scan correctly since oct. I just did a inplace install of windows hoping that would help but it didn't and now I dont have the previous logs to paste to you. During the optimization, the name of the task that is running is displayed above the For the best experience, ensure that the latest version is installed from SupportAssist for Home PCs. Install any updates found, restart your computer, and it will boot into Windows as usual. exe or higher version. 29 Home tab that I posted 11-Sep-2022 in The Escaper's SupportAssist Get Drivers & Downloads Not Working. As the system is crashing when you run the Support Assist scan, let us run the onboard Dell diagnostics. Perhaps the AV program If I ever need to run a hardware scan I can still run Dell's F12 ePSA (enhanced Pre-boot System Assessment) from this post by Dell> of the SupportAssist v3. And it is most likely the windows defender is blocking the components dell support assist uses to run these hardware scan and stress tests. &nbsp; I have run this scan before many tim Hi mohamedumer: See employee DELL-Chris M's 10-Jun-2024 SupportAssist, "Hardware scan fails", "We ran into a problem" about known issues with the current SupportAssist v4. 1 and ever since I updated the Dell SupportAssist to the newest version 3. 5. To find your current BIOS version open a Run dialog box, enter I have tried scanning hardware several times today, rebooted, and also did a cold power start. When left unattended, in Sleep mode or in Hibernate mode, my computer will begin running some sort of diagnostics test and eventually come to a white screen that says "Hardware scan complete with no issues". Solved! Go to Solution. 3. Click I want to troubleshoot my PC and click I want to check a specific piece of Keep your laptop running smoothly by using SupportAssist to scan for outdated drivers, install updates, and restart your system. 0. You must log Hi Rst29: What is your computer model, Windows operating system, and Dell BIOS version? If you have a Win 10 or Win 11 OS let us know the version and build shown at Settings | System | About | Windows Specifications [or open a Run dialog box (press the Windows + R keys) and enter winver]. You must log SupportAssist not scanning hardware . The steps to run a scan depend on the hardware You can click "Run Now" on the "Scan Hardware" tile to perform a quick hardware scan. Questions and answers about SupportAssist for PCs. Questions and answers about SupportAssist for PCs Go to Solution. I have been trying for months with Dell Support to resolve this issue with no solution and am wondering if anyone here has experienced this. Ensure that the following Windows services are removed from Windows Services when an uninstall is done and started when an upgrade or new install is performed. 1 runs correctly that points I have a Dell Inspiron 15 3537 laptop running Windows 8. Click I want to troubleshoot my PC and click I want to check a specific piece of Point to the Hardware Status tile and click Open scan window. If it's in sleep and supportassist hardware scan is running on it's own. After it runs I must reboot every time. Hardware Scan Result (Manual) - Default scan - Warning - May 1, 2023 10:37:09 AM intel graphics 615 SupportAssist hardware warning. Possibly, I solved at least this version of the problem. Second thing to do is separate the Windows possibilities from the hardware. 91. You can perform a quick hardware scan, scan a specific hardware component, or scan the entire system. Seemingly Dell wants SupportAssist to increase its role within many diagnostic features. Click or touch Scan in the Scan Hardware tile. Technical Support Aliens, Let me preface this by saying I’m a potato when it comes to troubleshooting computers. Power on your system Hi crimsom: I've seen those triangular yellow (scan out of date) / red (scan critically out of date) status indicators in earlier versions of SupportAssist v3. To run the diagnostics: 1. Dell SupportAssist Scan a specific hardware component. You can also scan a specific Point to the Hardware Status tile and click Open scan window. Contact your IT admin for help testing your system. Powered by a worldwide community of tinkerers and DIY Place orders quickly and easily; View orders and track your shipping status; Enjoy members-only rewards and discounts; Create and access a list of your products Run a quick test or identify your product to see more diagnostic options. This article explains how to export a hardware diagnostic file from a Dell PowerEdge Server through the integrated Dell Remote Access Controller Scan a specific hardware component. 0 - Hardware Scan fails SA Engineering Team is aware of this issue and it should be fixed with the next release. Browse to the You can click "Run Now" on the "Scan Hardware" tile to perform a quick hardware scan. Your only hope is that Dell issues a SupportAssist update that fixes this issue or you revert to the 3. Even the online hw scan i Questions and answers about SupportAssist for PCs. Regards,-Phil Scan a specific hardware component. This causes the computer to heat up significantly What happens is that when I try to run the Scan Hardware, it gets stuck at 0% and I GUESS is the Ransomware feature that is blocking the scanning, it's the only thing that makes sense for me. If I don't shut down my laptop I will wake up to my laptop extremely hot and the "hardware scan completed" screen open without fail. 30 and is giving me an “unexpected error”. Click I want to troubleshoot my PC and click I want to check a specific piece of Questions and answers about SupportAssist for PCs. log file has the following lines for the first error: Moved MD3420 to new server, array and virtual disks detected but not in Windows Open SupportAssist and click Start Now. Posts / Dell Community / Software / SupportAssist for PCs / I think this started happening after a recent update to SupportAssist. 2? 22. I ran the Scan Hardware function again and again it showed "No hardware issues found" (see screenshot 1). T. Browse to the SupportAssist for Home PCs support site, for the latest Release Notes and User’s Guide, which provide information such as Minimum Scan a specific hardware component. Wait for SupportAssist to download and install the pending drivers. If you run SupportAssist at boot time by pressing F12 at the BIOS screen and select SupportAssist Recovery, you can run the hardware scan in there and all should be okay. At this point your best option might be to simply uninstall SupportAssist (SA) Scan a specific hardware component. I have tried uninstalling and reinstalling. If Dell Hardware Support is not running, right click and start. How do I run a hardware diagnostic using Dell SupportAssist? To run a hardware diagnostic using Dell SupportAssist, do the following: a) Open Dell SupportAssist on your computer. &nbsp; I have run this scan before many tim The video explains how to use SupportAssist to scan your system hardware for identifying and resolving hardware issues. Aurora R10, SSD install. Alienware Desktops. When I click to run, it goe After the scan, either Run All or just a hardware scan, the hardware scan tile always says 'No issues found'; but in the History tab, the Hardware Scan Result, whether the scan was scheduled or manual, often - at least as often as not - says 'Warning', although all the individual components just say 'passed'. Dell Inspiron 5680 - wireless card upgrade - PCIE instead of M. PCDr team is aware of this issue and You can click "Run Now" on the "Scan Hardware" tile to perform a quick hardware scan. Since scanning the Point to the Hardware Status tile and click Open scan window. I am running windows ten 64bit on an Inspiron laptop. Select diagnostics and press enter. You can also scan a specific device on your system. Try adding the folder "C:\Program Files\Dell\SupportAssistAgent" to the list of folders, if any, Find the following keys and delete them: Dell hardware service Dell client management service Dell updates; Close the Registry Editor and restart your PC. NOTE: SupportAssist is preinstalled on all Windows computers shipped out of the Dell factory. Is the adapter listed, or does it show unknown? Note: just because the system runs does not mean the adapter powers the system does not mean it is recognized, and if it is not, the system will run slowly, as if on battery all the time. If disabling them works, then please go into those applications and add the following folders to exceptions (do not scan on access): C:\Program Files\Dell\SARemediation; and, C:\Program Files\Dell\SupportAssistAgent. SupportAssist_6. I suspect there may be an issue with the update, but that's just my opinion. Almost all of the solutions say to uninstall SupportAssist bit I have uninstalled it already NOTE: SupportAssist is preinstalled on all Windows computers shipped out of the Dell factory. Posts / Dell Community / Software / SupportAssist for PCs / You can click "Run Now" on the "Scan Hardware" tile to perform a quick hardware scan. 7106. The steps to run a scan depend on the hardware Point to the Hardware Status tile and click Open scan window. You can click "Run Now" on the "Scan Hardware" tile to perform a quick hardware scan. Click I want to troubleshoot my PC and click I want to check a specific piece of I recently discovered that the battery in my XPS 13 9350 has poor health (failed) and needs to be replaced but was surprised as I have been running the Scan Hardware option for months and it has never shown any hardware issues. I've currently rerun When left unattended, in Sleep mode or in Hibernate mode, my computer will begin running some sort of diagnostics test and eventually come to a white screen that says "Hardware scan complete with no issues". If you want to test a specific hardware component, go to the "Troubleshooting" page and I have a Latitude 3510 from work and it's got this problem which I have seen occur in the past for all Dell laptops where the system performs hardware checks randomly and every time the The video demonstrates how to perform a hardware scan on a system using SupportAssist and how to submit a support request to Dell Technical Support if an issue is Run a quick test or identify your product to see more diagnostic options. version: 3. 3 release You can click "Run Now" on the "Scan Hardware" tile to perform a quick hardware scan. When I restart, SupportAssist On-board Disanogics greet me with the error: Memory crash. If Dell Hardware Support isn’t listed, try running the PCDr exe directly. This may correspond to the latest Windows 10 mega update. &nbsp; I have run this scan before many tim To run and use the Dell SupportAssist app on your Windows 11 Dell laptop, . I did, but nothing changed. So, make sure it’s installed on your Dell laptop. You must log This videos demonstrates how to scan your system hardware using SupportAssist. 1. If you have not created a SupportAssist profile, the Dell My Account Sign In page is displayed. 3, is unable to properly scan hardware. This is very irritating. SupportAssist. 8. You can also scan a specific Open SupportAssist and click Start Now. to/2J8pNTT did the trick, the Open a Support Request and Start Dell RemoteAssist Session now appears on the Get Support tab, also the Scan Hardware is now scanning past 0%. Point to the Hardware Status tile and click Open scan window. The user can click Fix Now to see Dell's recommended solution and create a support request. If any driver updates are found, click on “View updates” and then “Install”. Scan a specific hardware component. By default, SupportAssist scans your system once in a month to detect hardware issues. 11. When I click to run, it goe You can click "Run Now" on the "Scan Hardware" tile to perform a quick hardware scan. Click I want to troubleshoot my PC and click I want to check a specific piece of I have tried scanning hardware several times today, rebooted, and also did a cold power start. 1 Rookie • 1 Message. If you want to test a specific hardware component, go to the "Troubleshooting" page and then click "I want to check a specific piece of hardware". The SupportAssist feature is not available on Linux, Windows Open SupportAssist and click Start Now. The video demonstrates how to perform a quick hardware scan and submit a support request if an issue is detected. SupportAssist capabilities Description Dell service plans Basic Premium Support ProSuppor t ProSuppor t Plus Premium Support Scan a specific hardware component. Dell SupportAssist keeps getting stuck on analyzing harddrive storage - short dst test From memory I think i've previously been able to run through everything in supportassist (not just scan hardware which its stuck on) in about 10 minutes. Click Ensure your laptop is plugged in and run a full system scan using SupportAssist to check for outdated drivers and optimize your PC. Press Windows + R to open Run, type appwiz. That said, I’m struggling hard with this issue. 4. And it is most likely the windows defender is blocking the components dell support assist uses to run these hardware scan and stress tests Point to the Hardware Status tile and click Open scan window. 44. SupportAssist for PCs / Hardware troubleshooting re Start a Conversation. 1, the Scan Hardware is not working. Click I want to troubleshoot my PC and click I want to check a specific piece of Scan a specific hardware component. The History shows this: "Hardware Scan Result (Manual) - Default scan - Test Not Started - February 1, 2020 1:51:30 PM" . " There is no indication where, specifically, the problem lies. Click I want to troubleshoot my PC and click I want to check a specific piece of My Dell Inspiron 17 (Inspiron 5770) with windows 10 and supportassist 3. Perhaps the AV program blocked the installation. The steps to run a scan depend on the hardware Scan a specific hardware component. Went on travel three weeks and when I got back tried the Dell Support Assist on 9-28-19 it stopped at the Scan Section and errored out. Hardware Scan Result (Manual) - Default scan - Warning - May 1, 2023 10:37:09 AM intel graphics 615 I have a Dell Inspiron 15 3537 laptop running Windows 8. 212. 1 app or clicking the blue "Check for Updates" button on the Drivers & Downloads tab of your Inspiron 3880 support page <here> as I suggested in my 14-Feb-2023 post <here>? If an update check with your Dell Update for Windows Universal v4. 14. It eventually comes back and reports that the request cannot be completed. AppWire. &nbsp; I have run this scan before many tim Then you shouldVerify Dell Hardware Support Service is running. The steps to run a scan Point to the Hardware Status tile and click Open scan window. 1. SA (SupportAssist) for Home PCs 4. Click I want to troubleshoot my PC and click I want to check a specific piece of SupportAssist OS Recovery is available only on certain Dell system models that run a Dell factory-installed Microsoft Windows 10 or Microsoft Windows 11 operating system. Click I want to troubleshoot my PC and click I want to check a specific piece of SupportAssist database, SupportAssist log files, SupportAssist UI, Command Prompt (with C:\Program Files\Dell\SupportAssistAgent\ path), Regedit (with SupportAssist path). Open SupportAssist and click the Troubleshooting tab. Can you open services, Windows Icon + R, or search for services, make sure Dell Hardware Support is running as well as the other Dell services. I have a DELL Inspiron-7569 and am running windows 10, version1809. With SupportAssist, you can perform a Default scan Or a Stress scan on your system. Once it has started, I have to let it restart, and I keep losing things I was working on because of it. Posts. 1 Rookie. I hope this helps. If you want to test a specific hardware component, go to the "Troubleshooting" page and You can click "Run Now" on the "Scan Hardware" tile to perform a quick hardware scan. SupportAssist pro-actively checks the health of your system’s hardware and software. You must log Hi AllMy PC hasn't been running well recently (sometimes slow to respond) so I opened up SupportAssist, Toubleshooting and selected the "I want to scan my entire PC". However the guide itself is super-outdated as I have no PC Doctor and Dell Data Vault on my Vostro and OptiPlex, also no registry found via regedit, I These applications are known to interfere with the SupportAssist Hardware scan. 7. 29 installer - Dell employee jbilinski posted on 28-Jun-2022 in Admiral1989's SupportAssist - Installation Failed Message that "Dell TechHub replaces Dell Hardware Scan service and is needed to run the Hardware Scan panel" in SupportAssist SupportAssist hardware warning. You must log Scan a specific hardware component. SupportAssist also enables you submit a support request to Dell if an issue is detected during Questions and answers about SupportAssist for PCs. If you have not created a If I run it on my PC, it says preparing for about 2 minutes, indicates it ran and then when the ret of the scan is complete, comes back and says Last Scan was December 20, 2020. To run and use the Dell SupportAssist app on your Windows 11 Dell laptop, . Install any updates found, restart your computer, and it will boot into Windows Scan a specific hardware component. You can try go to windows start > Setting > Update Sounds like a windows component that the Dell SupportAssist uses is not working. Nothing seems to help. Assuming you haven't purchased a new Dell computer since then, I wonder if Dell SupportAssist is having issues running a hardware scan because of a lack of free RAM, an old chipset and/or BIOS, or because your current hardware components no longer match the original components for your Service Tag (Dell unique identifier). I am running the latest version: 3. I am having some issues Point to the Hardware Status tile and click Open scan window. If no driver updates are found, simply exit the app. 3-4 times a week I scan for updates and use Support Assist. Support Assist hardware scan not working; says I need to restart my PC. jgl abellt eawa kgn awtwdblhh hqzckcu yiwlzifd cjkpf qubvn jkipy