Amazon package lost in transit refund reddit. Select “Package didn’t arrive” from the list.

Amazon package lost in transit refund reddit - lost packages - damaged goods - denied insurance claims - long wait times - horrible customer service Share your I ordered two items Dec 16th, suppose to be here by the 19th. I would advise A lot of people have their share of bad experiences with the USPS. 2 were replace with a simple chat, they were around $100-200. Title: I ordered an expensive item from Amazon and it was lost in transit by UPS. Didn't have insurance on that package . Should I give up and reorder since the items are on limited time sale or are they likely to not be lost. Select “Package didn’t arrive” from the list. They wont always refund. Call them and talk directly to a person. The other time the package was lost. This has been frustrating. Then I looked at my app and it said refund in "transit". Sometimes this means a delay where the package returns to the station to attempted to be delivered the next day or for a new package to be sent. Nothing came after 3 days. I had the same thing happen two weeks ago with an expensive set of T-handle allen wrenches. Yes, these are not making it to me — they are reported as lost in transit by Amazon: "Your package may be lost. This is more of a warning than anything, but I recently had an order where the package was described as lost in transit or damaged. The items are Amazon Essentials which should be their own products and they still fuck it up. If somehow language was changed in the TOS, it will be short-lived because it won't hold up to legal review. Contacted amazon explained what happened. In this amazon world people are impatient. I recently ordered a PCIe riser cable which the tracking said was put in my mailbox. It doesn’t even say they will send a replacement if it doesn’t arrive just a refund. In Chicago it's usually 1-2 days. USPS doesn't have possession of amazon packages until they are brought to the zip code that morning. I contacted amazon and they told me the package is lost and issued a full refund. So I call again and I am like "hi I haven't received my refund yet. They're dropped off each morning and delivered that day. Then it said I could request a refund which I of course did. Locate your order in the list and click Problem with order. Amazon wouldn’t care though, considering they’re so large and have a lot of refunds to process, so I’d do higher value items like iPhone 14s and such, it’s mostly small companies that will take weight into account. In downtown Tampa I usually get everything in 1 day. “Delayed in transit” at 3pm and “delayed in transit” at 7pm. They did refund me tho. I ended up searching the tracking number up on the Purolator website (the number is on the packing slip or QR code page Amazon provides). We use Amazon for a lot of household essentials. Cool! did that seller refunded after they had already shipped, somehow got lost in shipping. I called UPS to check on the status of the package and they said the package was lost on Nashville TN and they don't know where it is. The odds are high that the package will eventually make it to Amazon and you'll get refunded. With that being said, you would not be required assuming it got delivered to the wrong address. I never got the package. Today, 23 days into the process, the return status updated to "likely lost in transit". You cannot get a refund. I would like to keep the item and am not sure what to do. It showed a single In Transit status that hasn’t updated since the 14th. Tracking information started again the day after. If you’re uneasy about it just The tracking showed delays in transit on the 04th and 5th and advised a refund if the package didn't arrive by the 5th. For those that have anymore refund The first time was around a week in, the rep told me to wait for around 7 to 10 business days as that is how long it takes to deliver. However, 99 out of 100 if it's lost in transit it's lost. 2 were personal packaged to be mailed. Amazon says they're not refunding me until they receive the package back. Amazon CS told me to go to the post office. It took a week. The package was supposed to be delivered to Amazon on Tuesday, but tracking shows it hasn't been delivered. USPS lost a 200$ box of microphones that I sent from Texas to Illinois. As much as Amazon has annoyed me with many shipping issues over the past few years (lost packages, items marked as delivered that weren't, etc), every time I've called and complained they've refunded me. Funny thing is the support agent is telling me the item is still in stock but it's not. Amazon's screw up is your gain. Well, several days later UPS tracking has not updated from the initial IN TRANSIT New Castle, DE status, until I filed a lost package investigation this morning and the status changed to EXCEPTION. But today (almost a week since I received the news it was lost and the order was auto refunded) I’ve received said case in the mail. Refund please. When in fact its just a delayed order. My order info just said I'd get a refund which I was pretty annoyed about as it meant I'd lose the discounted deal price. Arriving home my mailbox was empty, so I contacted support, which also said that my package was lost in transit. This was without any Amazon cs bot or real person cs on chat. I kept the refund and the wrenches. At this point I was tired of waiting so I refunded so I could buy a different one. This is definitely unfortunate for us as sellers that any customer can file a claim and get free merchandise without having to return it. That would really make me fume! What bugs me the most is that they rarely give the customer the benefit of the doubt, which I somewhat understand, but a little extra checking can easily track down "lost" items most of the time. Yes, they'll re-send the order or refund it. " Amazon usually contracts out shippers to move parcels from Amazon plants to Post Offices. I can see if the refund can be reversed but I am concerned the package will be redirected back to Walmart instead. I did that, the second contact, the rep said he will issue a manual refund since the package has been in transit for so long and I will be notified via e-mail within 24 to 48 hours. Reply reply Top 2% A lot of people have their share of bad experiences with the USPS. It's happening again. Items I cancel in transit are typically refunded quickly and automatically, less than a week, if the item was less than $100. Never had this delayed in transit nonsense. If I buy shipping through amazon but the package gets lost in transit, what is my I hear some people saying that if the customer opens an A-Z claim for package never received, amazon will refund you and the customer if you bought shipping through amazon. They issued a refund, I ordered it again, that time it came. If I cancel an item in transit that was purchased for over $100, no joke, it can take as long as three months for them to process the refund if you don't follow up on it. Then I check the app and it says”your package may be lost” with a refund button. It’s been delayed in transit for a while and thinking that it’s been lost at this point. It does what is called "last-mile delivery. But also, the tracking number now says "Arrived at FedEx location" and that it will arrive 5/21. Amazon refunded the order and I bought another from a different retailer. They claim the only thing they can do is offer a refund and I’ll have to reorder, but the sale is now only $30 off and the sales associate says they won’t honor the previous price. Ordered a EVGA 2080 super xc ultra and the package shipping details weren’t changing from departed from amazon facility for days. In Wisconsin they constantly screw up every package delivery window. This happened to me twice. Amazon would have to claim or request an investigation. " So am I just out of luck? As the buyer I was never given an option to insure the package, so how does the responsibility in this case not fall on the seller? Am I reading the policy wrong? Keep contacting Amazon every few days if your package continues to show as “in transit” or “arriving late” with no delivery updates. I heard nothing, nothing, nothing about it until 22 days later when I got an email from Amazon saying they had refunded me. Following the message on 'track my package' I saw that there was text above it saying: "We’re very sorry your delivery is late. The TV was in transit since it was picked up last week and delivered this morning. The only time I had a lost package was international and that took forever. Once for an item that I ordered originally. Hope the package doesn't arrive on Friday, and contact Customer Service hoping they will declare the package lost. It’s definitely documented because you can see when the refund and the claim was issued, if you check the tracking number on USPS website, you’ll see the item is still in transit. ADMIN MOD Package damaged in transit, buyer wants refund to help if I can but do not want to give into a refund and lose out on the funds over It's not OP's mistake - the refund has been offered because the delivery is overdue. " One of which totaled more than $200 and because I was instructed to return multiple order# into one package per Amazon instruction, it was a nightmare that took 2 hours+ and counting trying to figure out all the order# for that one package when I chat Amazon associate online - they insist they couldn't pull all those order # together (when I clearly got an instruction email from Often if the package is damaged, it will get sent back to the warehouse and repackaged. returns I have no personal experience, but have had friends/family send stuff back this way and Amazon claimed it wasn't received. I did get another package a few days ago without a My experience is that Amazon will never update that status. Enter your comments in the text To request a refund on an eligible order: Go to Your Orders. Yes, had about 3 packages lost/stolen. I was told by today I would get it. no replacement however. I had a package that I returned in mid-August. I think they do this because if the item does end up being delivered they want you to return it. Posted by u/Educational_Cash9329 - 4 votes and 9 comments Get the Reddit app Scan this Immediately the 60 dollar item said in transit on the return status and I was refunded. On 11/13, Amazon said the items could be lost and to come back on 11/14 to request a refund. return shipment now marked as in transit back to Amazon, they usually issue the refund then. And the second time on the replacement that I ordered for the first "lost" item. 8:00 PM Package delayed in transit (The "carrier facility" is in a town about 5 miles from my home. What should I do? I recently ordered something from Amazon, but after a few delays Amazon's order status finally said "your package may be lost". Enter your comments in the text box. Nothing really changed they just don't offer the immediate dropoff scan refunds for every product. - lost packages - damaged goods - denied insurance claims - long wait times - horrible Yeah unfortunately all you can do is wait. Over 6 weeks. Common Reasons Why Amazon Packages Get Lost Mishandling During Transit. Select Submit; Note: Refund requests can take up to one week to investigate. How to. I’ve done it with damaged packages and received the refund very quickly. This post is kinda of old. You made it seem like Amazon knows the item is lost, and refused a refund. If it does eventually arrive, they'll re-charge you for the items if you don't return it. This morning, I see that for some reason it was refunded anyway. Then either ask the rep to cancel and refund the order, or let them reship it, and then return the backpack when it arrives. -seller policy claims “We are NOT liable for lost packages” -Item gets stuck on arrival scan, item missed the delivery date by 4 days and is still stuck on arrival scan to this date -I call UPS and they say to file a lost package claim, UPS says after 8 So the day before my package was scheduled to be delivered I get a notification that it’s undeliverable because it was damaged during transit. A pricey ~$800 one required a police report with local PD, which required a case # and then Amazon called them and sorted it out/resent it. Members Online • 4brasumente. My bank has not received anything from y'all at all. If not, then contact customer service since their system will show the packaged arrived, otherwise, they could recharge you. To claim the refund due to “Amazon package delayed in transit”, you can follow the refund link provided on the tracking page and request the reimbursement. Same. I can finally get a refund tomorrow. Requesting a Refund on Undelivered or Lost Amazon Orders In downtown Nashville they lost two packages I badly needed. Using Walmart's own language if you try to dispute such a claim "the item/package was lost after the delivery OR the package was lost in transit. Damn, I wish had more useful info for you, but you've done everything I would've done and gotten nowhere. The only reason to contact Amazon is if they charge you for the stroller which I can say with atleast 90% certainty that they won't. Under section 4. My order was over $90, where 1 month of prime is valued around $10. 2 Simple Ways to Use a Visa Gift Card on Amazon. Second time this year. Although it may still arrive, you can request a refund now. Plus, the item was already at the facility close by along with the rest of the items in my order, so I don’t know how they would make that big of a goof. My item was lost in transit as well and it showed a return label also. Usually, once you go to the post office to return your item and once that tracking number is ‘activated’ I. Amazon will notify you of their decision via However, when I asked an associate about it, they said it was lost in transit. Select Request refund. You forgot the part where it also says “emergency situation” you know, like riots or the coronavirus. Persistence increases your chances of getting help to resolve the stuck package issue. Keep the backpack when I went to check the shipping updates and there were two new updates. The only option for you to get refunded in such cases is to pay with The package never came and Amazon gave the option to “cancel and refund”. Reply reply How long to request refund for item lost in transit. So a year ago my missing package was immediately refunded. Then a few weeks later they charged me for the item again saying they never received it. I politely related all the above info in chat, pointing out that the package shows as over 30lb and must When packages are lost, you can not do anything. Check your account again for the refund. e. If Amazon said you can ask for a refund now, you may as well ask for the refund and re-order the item. Amazon fully refunded on the lost one. true. Amazon said they would issue a refund when they received the package back but it’s been a month and tracking never updated to show it was sent back to Amazon and I never got refunded. 3 were Amazon returns, 2 are from my wedding registry, which I would like to replace as the items arrived broken, but can't do that until Amazon refunds me. Good chance they will tell you to keep it. Then goes 3 days, then a week. I saw online that this investigation can take around 10 business days, and I don’t know what Amazon does to look into it, but they said I wouldn’t hear anything from them until Package can sit up to a week in some of the processing centers and will still arrive. Select Almost a month ago I ordered a book it arrived on time. 5:38 AM Package arrived at a carrier facility. You need to contact Vine customer service through the Vine contact us tab and have them remove the ETV and review requirement. After seeing that the package was lost and that the local post office wouldn't be able to find it, I refunded the buyer and went after USPS. View community ranking In the Top 5% of largest communities on Reddit. But there's nothing to refund and you can't remove the ETV by clicking on refund. now 2 weeks later my If the package is lost, I need the tracking to actually show it's lost or Amazon will just keep telling me "it's in transit". Amazon marked it as “Your package may be lost” and after contacting support, I got an email saying “I've already requested a refund of $919. If you have not received your package by today, you can come back here the next day for a refund. A subreddit for Etsy sellers on Reddit to collaborate and discuss techniques and experiences selling their products and building their stores. They made me wait until the allotted 30 days per item -- waiting to make sure the item was lost in transit -- and after the 30 days, I called to initiate the The lost package thing happens to me when I'm not on prime or when my prime expires while my packages are in transit. At that point, sometimes Amazon refunds and sometimes they don't. It showed as label created and never showed as in transit. However, prime day deliveries are showing a week now. Boxes come damaged too. The same day I decided to order a 2080 super strix. The tracking info showed the item was delivered to Amazon over a week before Amazon finally updated the status on the return page and issued the refund. No thanks. 7:21 AM Package being processed at carrier facility. Packages can arrived damaged or misorted. I've had several of my orders being way overdue on the delivery date. On 11/12, Amazon said I should expect them by EOD. Someone from Amazon, right before Christmas. amazon making me fill out incident report when the return package already arrived at their They said my item was lost in transit, A lot of people have their share of bad experiences with the USPS. I received a message on Sunday, June 16, that said: "Now expected by June 18. Fast forward however many required days it was to submit a ticket via email, and I'm told a couple days later that the order was deemed Lost in Transit and I was told that my order was cancelled and a refund had been processed. Again, you can initiate a Live Chat Session and notify the representative that you would like to get a refund due to a late guaranteed delivery. I ordered something more than a month ago and it still has that status. My local PD just gave them the info as this is standard procedure for Amazon package theft. We had that happen a month ago, where something my wife ordered was supposed to arrive next day, then showed as delayed/lost, so we re-ordered and got the second order next day. The contract for delivering an item is with the shipper, not the recipient. I assume that's why they only say "may be lost" and require you to request a refund - a good number of "lost" deliveries are probably I've checked your order and found the your shipment is lost in transit. I contacted them to see if they wanted me to send it back and they said I could keep it. Seller will not refund you and when you escalate the claim, aliexpress denies your arguements and closes the case. My 2 personal packages are in transit and my 3 Amazon packages when I track on ups just say label created. Please click on the link below and let us know which option you'd prefer so we can take care of it for you. It is the 29th and now I cant even track my package as it is lost in transit. Sketchy on amazon's part for not just telling me it was lost on the tracking updates. Split a Payment Between Two Cards on Amazon. If it’s not there, contact Amazon again. Has this happened to anyone else; and how long did it take to get the refund after you chose this option? Thank you for the help! Dropped off 5 packages. The Amazon Vine system and the regular customer service system don't talk well with each other. Today, 11/14, I chatted with Amazon and they said the items were probably lost and I could request a cancelled delivery which I did. Not sure how long you have to wait but I would put in an insurance claim. According to the last few updates it did make it to my state but it was delayed several times since and appears to have bounced around between different facilities within the same city for the I bought an iPad for $70 off but the package was apparently lost in transit. This is why you don't see an alert yet, they don't Easy, keep the refund and the stroller. It was a week late when I requested the refund. Please do not post full Fortunately, Amazon has established procedures to help you claim a refund or receive a replacement for your lost package. Don’t let Amazon ignore a late delivery – keep reaching out. I purchased a pair of beats solo 3 that were lost in the mail. I bought an Honor 7C phone (£115 down from £170). I talked to customer service and since the tracking info showed the item had been delivered to their warehouse weeks ago, they refunded me again. I'd like to help, so please let me know if you'd like a replacement order or a refund. The thing is that the package did arrive, I assume the driver messed up and didn't scan it, or the scan failed somehow. Once I got a beat up package over a month after its scheduled arrival date and Amazon had already refunded it. ” between the time you were notified the package was lost and accepting the refund, you should have gotten an email stating what you should do if the package arrives. Please reach out UPS to start an investigation about the package xxxxxxxxxxx. I don't refund for "lost" packages until there's been no new tracking for 30 days. A guide to Amazon delivery delays and how to get a refund"Package delayed in transit" is the last update any Amazon shopper wants to see with their order; What to Do if Your Amazon Package Is Lost or Stolen: Full Guide. Original Post: Hi, I ordered 3 iPads for a work project and after waiting about 2 weeks past the delivery date they still never showed up. Once, there was some holdup at customs but I got the package a little bit later. What do you think this could mean? If I buy shipping through amazon but the package gets lost in transit, what is my best way to proceed? I used to just bite the bullet and refund instantly. . With the Kohl's, etc. 0:21 AM A carrier delay has occurred. If the package is considered lost, refund only. I also had a super easy and fast refund from Amazon about a year ago - packages almost never go missing in my area and we have a neighborhood facebook group for times we get someone else's delivery, we don't report those to amazon but just bring the package over to the right house. The package was supposed to arrive within two days of purchase but it has now been over two weeks. This happened to me once. I just had this issue with Amazon. but Amazon sent the wrong package so I had to sent it back. Basically I returned an item and Amazon issued the refund as soon as I dropped it off at UPS. The tracking number xxxxxxxxxxxxxxx does not have carrier scans, and the investigation can't be started from Amazon. They’ve now changed their terms of how long you need to wait for lost packages and it’s 30 days now. Another thing that happened recently was my Amazon delivery guy arrived at the door and one of the packages (pak envelope) had a tear in it. But after reading around, I hear I typically collect refunds for ‘lost’ shipments but it’s getting annoying, especially since now my current ‘late’ package is essential to getting my gaming pc up and running and i have no To request a refund on an eligible order: Go to Your Orders 3. When I talked to customer service, they offered me 1 month Amazon Prime OR a refund. This order is also relatively new, see point 1. Had it not updated at all then they would have been able to. The next day, I get a shipment update that the package is on its way to my house. I have another package at the Kyle facility that's "delayed in transit" and a message from Amazon saying if I don't receive it by the 5th If your label has generated, but there's been no movement to even get it to you, this just means they haven't even pulled your order, even though they made a tracking ID. We're very sorry your delivery is so late. " They again told me refunds take 7-10 business days and that your refund is already posted and I said No. 00 to your Visa. No major complains tbh, I just got it 2 days later than i expected. I knew i wasn't getting my package when i saw that. " Since the tracking shows an item reached the customer presumably then Walmart is taking the stand that the customer may have lost the seller's item AFTER it was delivered to them. I work at an Amazon Delivery station and an extremely small percentage don’t make it on time for one reason or another. 1 of the policy it states: "PayPal Buyer Protection for items that have not been shipped does not cover items lost in transit. Luckily when you return something and there is a scan record of you shipping it they will eventually refund your money even if the return package is lost (Amazon has insurance) Its incredibly annoying, but I would contact Amazon customer service just to get on the record that you returned it and it appears to be stuck somewhere. Good luck, I hope it's quicker for you! Title: Amazon refunded me for a lost package and then it showed up. You can wait it out or ask Amazon to refund or reorder in 2 or 3 more days. Its been a And eventually it says, "your package may be lost"? This happened to me twice last week. Amazon don't have any right to hold onto the OP's money for 30 days - the contract is being cancelled for non-fulfilment, and there has to be a prompt refund. If you can’t be patient call amazon and tell them to take the package back and give you a refund. I ordered an item that is shipped and sold through Amazon, that was sent through UPS. I finally got them and the package looked like someone had taken a sledgehammer to them. Notified this morning that it was damaged in transit so was rejected by courier and sent back to Amazon. I chose to get a refund because I found an item I actually liked more for a lower cost at a different store. Your package will get to you eventually. Since this item wasn't scanned by the carrier, and more than 30 days have passed, we're unable to issue a refund or assist further. - lost packages - damaged goods - denied insurance claims - long wait times - horrible customer service Share your stories, and we'll collectively try to help you. I'm happy to send a replacement order via One-Day Shipping for you. On the 1 occasion over the many years where it went MIA, I still got a refund because tracking proved Amazon received it. That means it's up to Amazon to file for a missing package that didn't make it to you, onus is still on Amazon to deliver the package, the representative was wrong. Then comes the day, didn’t arrive, ok that’s fine. An Item I purchased from Amazon a while back has been listed as being lost in transit. I would agree with everything you said but it’s been multiple days with nothing but “Delayed in transit” and “Package being processed at carrier facility” being repeated each day. Tommorw i will have post office contact amazon that package is Basically a month or so back I ordered a phone case that after a few weeks was “lost in transit” and I got a refund. I love Amazon and their customer service. The buyer won’t be able to cancel since tracking does show it’s in transit. Moral of the story, ship expensive items in amazon packaging to reduce the likely hood of the package getting stolen. They also no longer respond on social media at all. They just refunded the money today, so I check the app again and it says it’s arriving today. Today 06/11, tracking changed to, "the package might be lost", I I was on the phone with Amazon supervisors and UPS representatives every week. The previous two months, this has never happened before. Reply reply Things taking forever to get to PR is pretty normal. With millions of packages shipped daily, occasional mishandling by carriers can lead to lost items. " Conscientiously you would be responsible for either paying for both if they both show up or refusing the delivery when it does arrive. What should I do? Original Post: I ordered an expensive item ($1000-$2000) fulfilled by Amazon with expedited delivery. Now it looks like the item has been found and is in transit again. Tracking says its been in transit from a warehouse 2 hours away for 4 days now. I think it's a post office). No way you lose a 34 inch monitor. " Then they never arrive. I contacted an associate via chat who asked if I want to order yet another replacement. I wouldn't to this because things get messy if the package is later declared lost. If not, you can find it on the return label you print off. I contacted Amazon Support and they resent It's not true. I cancelled prime for a theory and lo and behold the next day that they All of a sudden this week, I’ve had 2 packages in a row get delayed and then say lost in transit. 39 votes, 35 comments. xfl hqfsvzwg quhg vrg mrrb fzggxoo bjp yvx zeyptzq ulhuaor